Donation Refund Policy

Thank you for your generous support of 101 REPORTERS MEDIA CHARITABLE TRUST. Your contribution helps us.

Please read our donation refund policy carefully.

General Policy

As a non-profit organization, we utilize all donations to support our mission and programs. Donations are voluntary contributions and, as such, are generally non-refundable. Once a donation is processed, we are unable to reverse the transaction.

Exceptional Circumstances for Refunds

101 REPORTERS MEDIA CHARITABLE TRUST understands that errors can happen. We will consider refund requests only in the following specific circumstances:

  • Processing Error: If there was a technical error that resulted in your donation being processed incorrectly (e.g., an accidental duplicate charge or an incorrect amount entered by our system).
  • Unauthorized Use: If your credit card or payment method was used to make a donation without your authorization and you report the incident immediately to your bank and to us.

We reserve the right to grant or deny refunds at our discretion.

Time Limit for Requests

All requests for refunds must be submitted in writing within 7 business days of the original donation date. Requests submitted after this period will not be considered.

How to Request a Refund

If you believe your donation qualifies for a refund under the exceptional circumstances listed above, please follow these steps:

  1. Contact Us Immediately: Send an email to [email protected] with the subject line “Donation Refund Request.”
  2. Provide Details: In your email, please include:
    • Your full name and contact information.
    • The date and amount of the donation.
    • The payment method used (e.g., Visa, PayPal).
    • A detailed explanation of the reason for your request.
    • A copy of the donation receipt, if available.

Refund Process and Timing

  • Review: We will review your request and may contact you for further information or clarification.
  • Decision: We will notify you via email regarding the approval or denial of your refund request within [5 to 10] business days of receiving all necessary information.
  • Processing: If approved, refunds will be processed using the original method of payment only. It may take [5 to 10] business days for the funds to appear back in your account, depending on your bank’s policies.

For Products purchased via our website:

No refund, No cancellation, No return, No replacement, No exchange will be given for any products purchased through our website. All purchase are final.

Contact Us

If you have any questions about this policy or your donation, please contact us:

101 REPORTERS MEDIA CHARITABLE TRUST
Email: [email protected]
Phone: 7879289938